Frequently Asked Questions

Here you’ll find answers to many of our most commonly asked questions. If you can’t find the answer you’re looking for below, get in touch, and we’ll get back to you with an answer as soon as possible.

Website Design

Yes. We carefully design every website we build to be fully responsive and mobile-friendly.

That means your website will always look great, no matter which device your visitors are using to visit.

While we include both professional copywriting and suitable high-quality stock photography with each of our Website Design packages, no-one knows your business quite as well as you do. And that’s why we recommend you provide the text that you would like us to display on the website, yourself.

Besides helping to give your website a personalised touch, by providing the text/images you would like us to display on your website, you can also significantly help speed up the time we take to complete your project.

Before getting started, we’ll ask you to complete a short questionnaire which allows you to tell us about your business and what design choices you would like for your website.

Our Bronze Website Design package includes up to 10 pages in total. We’ve found this is typically enough for most small brochure-style websites and perfect for getting your business set up online.

E-commerce websites can come in all different shapes and sizes, with some stores ranging from only one product to others with many thousands on display.

While we don’t include ongoing maintenance as standard with our website design packages, we’re happy to make minor changes to your website, at our discretion free of charge.

Our team is also happy to provide our Website Maintenance service if you would like a one-off change or require ongoing monthly support.

Of course, you can! Your website will belong to you and, as long as you feel confident enough to do so, you can change it whenever you like.

Otherwise, we’re happy to provide our Website Maintenance service if you require a one-off change or ongoing monthly support.

We sure can. Whether you would like us to redesign an existing logo for your business – or have us create a new logo from scratch, we can help you stand out from the crowd with a beautiful, modern and high-quality logo design.

Yes. As standard, we include suitable, high-quality stock photography with each of our Website Design packages. And, if you require additional photography for your website, we can also have a photographer visit you in person, for a small extra fee.

There are lots of different factors to consider when designing a website, so it’s difficult for us to give an exact time frame. However, we endeavour to deliver your website with quick turnaround times and we will keep you updated on our progress throughout.

We specialise in designing professional brochure-style websites for small to medium-sized businesses. However, our team can create various types of sites for our clients, including e-commerce websites, forums, and more.

While we enjoy a challenge, we are only a small team, so if we’re not right for you, we’ll be honest and let you know if your project sounds beyond our scope.

Yes. Our team has been using WordPress for over a decade to help manage and design the websites we build. As the world’s leading Content Management System (CMS), our team has found it to be an immensely valuable resource, backed up with a fantastic community and a vast number of integrations.

Yes, we can. We know you may not have the time or knowledge required to manage your website yourself. And that’s why we offer a range of flexible services, including ongoing support that allows you to focus your time elsewhere in your business, while we take care of everything online.

Hosting & Domain Names

A domain name is like an address for your website, so visitors know where they can find you online.

For example, our website’s domain name is

Web hosting serves as a place for you to store all the text, images, and code used to help create your website.

A domain name usually costs around £10 per year. But, several factors such as the length of the domain name, how desirable the name is, and the ending you opt for (.com,, .net, .info etc.) – can each influence the price.

You may find some companies offering domain names for as low as 99p – but, when it comes time for you to renew your domain, you’ll often find the price has significantly increased.

A reliable shared web hosting package will typically cost you around £100 per year. A hosting package like this will provide plenty of server resources to host your website’s files while allowing plenty of room for your site to grow over time.

Depending on your requirements, a hosting package which offers you a higher allocation of server resources may be beneficial. However, this is usually only required for large websites that receive great volumes of traffic.

Yes! – If you’ve already purchased a domain name or a web hosting package, we’re usually able to work with these.

With each website we build, we include a custom domain name of your choice for one year with your initial purchase. For the following years, you will receive an annual invoice before your domain name is expires.

If you prefer, we’re also able to recommend an alternative domain registrar – or can make use of an existing domain name, if you have already purchased one.

To ensure we’re able to provide you with the best experience possible, we prefer to manage and host the websites we build ourselves.

With each of our website design packages, we include one year of managed web hosting with your initial purchase. And, for the following years, you will receive an annual invoice before your web hosting expires.

We can also recommend an alternative hosting provider – or transfer your new website to an existing web host of your choice. It’s entirely up to you!

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